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As an external and impartial counselling service - authorized and financed by the company concerned - intego provides a 24 - hour contact point to which associates can turn for private and discreet counselling in cases of personal, family or work-related problems.
Together, in acute crisis situations, if necessary, immediate action is taken or longer-term solutions worked out and initiated with accompanying support from in-tego.
The counselling service itself is supported by the company's own resources, such as its social counselling service, the company medical service, or Human Resources Management. Where necessary, however, it also draws on the help of external specialists and institutions.
in-tego often assumes the delicate task of intermediary between the person seeking help and his or her boss, without violating the patient's sphere of intimicy.